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I tend to make things more difficult than they need to be....

Here is the situation:

I have a guy who has been working from a laptop for a good while now. He is the only user on that laptop so his is the only account other than the Administrators and it has no password. That laptop has a mapped drive to his network drive space on the server. It has Office running on it and has an e-mail account with outlook.

He got a new workstation yesterday. I thought I would have to create a user account on the w/s different from the one on the laptop. So I used the same username but added a 2 to it and created a password. He wanted a separate account set up on the server that was different than the one that he already had. The new w/s was to have drive mapping to the old drive space as well as the new drive space. This was because he didn't want anyone who may use the laptop to have access to some of his data but so that he could access both from the new w/s.

Now, we have an e-mail server as well as a file server. He has an e-mail account and collects his mail on the laptop. When I created the same e-mail account on the new w/s using all of the same setting as is on the laptop, it errors when it gets to the SMTP test settings. The POP server IP address and the SMTP server IP address is the same. Why would it pass one and not the other. The mail account is the same. Is this due to the fact that I am trying to create this mail account on a w/s that has a different user name than the laptop has? Do I need to add the new username to the e-mail server? Did go around the world to get to my elbow in this whole scenario?

Like I said, I tend to make things harder than they really are. Anyone who has any advice, my ears are open. Thanks.

hotshot

For the mail account. Probably you are missing the SMTP authentication check box. Check the mail settings on the laptop and make sure that the settings are the exact same. On the servers tab it may need the My server requires SMTP.. and then there is the advanced tab. Defualt it uses the account username and password. Put the laptop next to the WS and verify it is correct.

If everything is correct make sure that SMTP is not blocked by a AV or firewall. Symantec can block SMTP, add the new mail account in the AV if needed.

As for the first part you neglected to say what the problem was. Generically speaking, if he has a server and you want to access files on the server, the user account you created on the WS needs to be added to the server. If you are NOT using a domain you would add it to Local Users and Computers - On the Server , Right click My Computer and go to Manage and then expand Local Users and Computers. Add the user and then go to the shares that you want the new account to have access to, right click them and go to Properties then Security tab and add the user.
So lets say you had a folder named Accounting and you wanted the new account user2 to have access: you would right click the Accounting Folder, Properties, Security tab, and Add then add the user you created in Local Users and Groups. Assign the proper permissions and click OK.

frontline

As for the first part you neglected to say what the problem was. Generically speaking, if he has a server and you want to access files on the server, the user account you created on the WS needs to be added to the server. If you are NOT using a domain you would add it to Local Users and Computers - On the Server , Right click My Computer and go to Manage and then expand Local Users and Computers. Add the user and then go to the shares that you want the new account to have access to, right click them and go to Properties then Security tab and add the user.
So lets say you had a folder named Accounting and you wanted the new account user2 to have access: you would right click the Accounting Folder, Properties, Security tab, and Add then add the user you created in Local Users and Groups. Assign the proper permissions and click OK.[/quote]

I don't think I actually have a problem. I just feel like maybe I did more than needed to be done. Make any sense? We are not part of a domain but are a part of a workgroup, of which I made the w/s a member. I did create a new user on the server. I didn't use the shortcut steps you did, didn't know the shortcuts, but the account is set up. When I get back to the plant tomorrow I will check the Outlook settings you indicated. So, you think it was not necessary to create another user account on the e-mail server? I thought the same account could be set up on any computer as long as you had all of the info. If you will, please check this post tomorrow as I will post back my progress. thanks.

hotshot

I don't think I actually have a problem. I just feel like maybe I did more than needed to be done. Make any sense? We are not part of a domain but are a part of a workgroup, of which I made the w/s a member. I did create a new user on the server. I didn't use the shortcut steps you did, didn't know the shortcuts, but the account is set up. When I get back to the plant tomorrow I will check the Outlook settings you indicated. So, you think it was not necessary to create another user account on the e-mail server? I thought the same account could be set up on any computer as long as you had all of the info. If you will, please check this post tomorrow as I will post back my progress. thanks. [/quote]

frontline

That is what I thought, but so far nothing is working. I am going to look into the password. There is a chance that it is wrong. I have a list of the usernames and p/w's that I use, maybe it was written down wrong. Hopefully I'll have better luck tomorrow. I'll post back and let you know how it goes.

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It was the password. I had a list of all employee addresses and p/w's. The password was written down incorrectly. All is well now. Thanks for all of your input. Out of all of the forums I have joined, this one far exceeds any of the others in helpfulness and consideration.

hotshot

Ok I'll check back later today...

In the mean time..
With Outlook you can pull down mail from many email accounts all with a different username and password. The user of the computer has no bearing on what email is pulled down only the credentials used to set up the email account in Outlook. Now, if you want to pull down email for a NEW user, then you will of course have to add that user to the mail servers email application and then you can add the new account to Outlook in order to pull down email.

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hotshot

Rond36 I think if you test that statement in your Outlook you will see it is incorrect. All you need to pull down mail is a correct POP3 server and a valid user name and password. SMTP and POP3 do not have to be set up together for mail to work.

On the other hand, I do not know how someone can set up a mail account for one user and use a different password for SMTP and POP3 on a single mail server application. Normally, it is the same username and password for both. So if pop3 failed because of a bad password smtp will fail or vice versa. Now they could be using sendmail to send mail or an IIS SMTP server and a different server application for POP3. In that case you could have a different password for each.